Shipping times

1. Delivery Areas

Products offered in the online store may be delivered to various countries, subject to any legal or regulatory restrictions applicable in the destination country.

2. Delivery Methods

Orders are shipped using suitable courier or postal services depending on the destination. Digital products are made available for download on a compatible device.

3. Shipping and Delivery Times

Orders are generally prepared and shipped within 1 to 3 business days after payment has been received and validated.

This timeframe may be longer for certain products, including pre-orders or products with delayed availability. In such cases, the Customer will be informed of the expected shipping date.

Delivery times depend on the shipping method selected and the destination country. An estimated delivery timeframe is provided during the checkout process.

For payments made by bank transfer, the processing time begins once the payment has been effectively received in the Seller's bank account. Bank transfers may generally require an additional 1 to 2 business days to be processed.

For deliveries outside the European Union, delivery times may be extended due to distance, customs procedures, or potential import controls. In some cases, delivery may take up to 5 weeks.

4. Delivery Information

The available delivery methods, their prices, and any estimated delivery times are displayed during the checkout process.

5. Delivery Address

Orders are shipped to the address provided by the Customer when placing the order. The Customer is responsible for ensuring that the information provided is accurate and complete.

If an incorrect or incomplete address prevents or delays delivery, the Seller may contact the Customer to obtain the necessary corrections.

6. Receipt of the Package

Upon delivery, the Customer is advised to check the external condition of the package before accepting it, particularly for any signs of impact, opening, or damage.

If the package is visibly damaged, opened, or shows signs of having been tampered with during transport, the Customer is advised to refuse delivery or have the damage officially recorded by the carrier before accepting the package.

The Customer should also notify the Seller as soon as possible and retain any documents or evidence relating to the reported damage.